Alok Rajasukumaran

May 2022 - Sep 2026 · Kochi, India

Founding technology leadership on an equity stake. Technology strategy and architecture across AI, full-stack SaaS and mobile, for over 100 client projects in healthcare, retail, banking and enterprise.

• Built the engineering organisation from the ground up and ran it through to the company’s acquisition in 2026, acquirer undisclosed, then led the technology side of the transition.
• Moved the company off services and onto product: built an enterprise ERP and POS platform and sold it into over 30 enterprise clients across the UAE and India, and that product is what carried the company to its acquisition.
• Clients run it across over 50 branches in production, in F&B, general trading and retail, with a single outlet clearing around 1,300 bills a day.
• Retained the core engineering team across four years and through the acquisition, moving them off client projects and onto the product as the company shifted, the team of 22 on the product included.
• Owned the P&L for the product business unit, and the annual engineering budget across headcount, tooling and cloud.
• Presented monthly to the shareholders on technology strategy, spend and delivery.
• Ran the technical due diligence for the 2026 acquisition and prepared the technical data room: code quality, architecture and scalability, IP ownership and open-source licence audit, security posture and data handling, and key-person risk. The deal closed with a remediation plan agreed.
• Built the platforms to ISO 27001, GDPR and UAE data-protection requirements; clients went on to certify on top of them, including HIPAA.
• Owned EDR, the flagship client platform carrying over $50M in annual client revenue, held at over 99.95% uptime with observability through Prometheus and Grafana, Azure Monitor and centralised ELK logging, and grew it alongside the SEO function with 3 engineers of my own.
• Led an engineering team of up to 50, and over 100 engineers in total across the client portfolio, and ran the client-facing side: demos, solutioning, budgets and dates.
• Held technical leadership for the architects on Java and Node backends, iOS, Android and Flutter mobile, and Angular and React front ends, coaching each one on design and delivery across their own track.
• Led an AI testing framework for a client: it read test cases, wrote and ran Playwright suites, and fixed the bugs it found, on Java services with a Python AI module.
• Moved that framework off React and Vue onto Angular 18 and maintained it through 20, and its data layer onto PostgreSQL, MongoDB and Redis, shipped through self-hosted Jenkins to Azure and to on-premise AWS for medical clients.
• Prototyped a LangChain proof of concept for a healthcare client: face-ID sign-in, then an assistant on the user’s own face answering from their email and OneDrive, over OpenAI and a set of connected APIs, in both Node.js and Python.
• Owned enterprise architecture and the architectural standards all of the over 100 delivered projects were built against, documented in C4 and UML and reviewed against the cloud Well-Architected Framework, plus the technical-debt and modernization backlog that carried the Angular estate from 11 through to 22.
• Ran Scrum-based delivery out of five countries - India, the UAE, Saudi Arabia, Oman and Malaysia - on one architecture standard, with the same SLA, design reviews and release gates in every one.
• Built the CI/CD behind the whole portfolio on self-hosted Jenkins, CircleCI and Azure DevOps, shipping containerised, cloud-native builds, and cut release cadence from every 4 to 8 weeks down to weekly.
• Hired over 200 engineers in four years to staff over 100 client projects across India and the GCC, screening around 5 candidates a day at peak.

Jul 2024 - Mar 2025 · Muscat, Oman and Dubai, United Arab Emirates

IT leadership for one of Oman’s largest engineering contractors - 5,000+ staff, an order book over $300M - across roughly 50 subsidiaries in construction, hospitality, farming, crushing, manufacturing and F&B, operating in Oman, Saudi Arabia, the UAE and India.

• Owned group IT spend of $17M to $25M a year across roughly 50 subsidiaries, covering the whole estate from CCTV, cabling and racks through to servers, hardware and software.
• Cut that spend by about $294K a month, roughly $3.5M a year, by running competitive multi-vendor bidding across all four regions: a 14% to 20% reduction.
• Held vendor negotiation and contract authority across the group, and presented monthly to the group’s ownership on IT spend, risk and transformation progress.
• Led digital transformation across the four-country operation, running an IT function of over 25 people: 8 on software including 2 contractors, 7 on hardware, and the support staff behind both.
• Ran the Muscat development team hands-on, writing code alongside them and reviewing every change before it merged, and travelled to each of the four sites to scope what it needed.
• Moved every process off paper and onto systems built in-house, across all 4 offices, with a reporting hierarchy that stuck.
• Replaced walk-ups and phone chasing with digital request flows, which cut the support team’s load enough to move them onto work-sharing and a new testing function.
• Put AI note-taking into meetings, WRENCH SmartProject across every project, and Zoho low-code pipelines behind task and ticket monitoring.

May 2022 - Jul 2026 · Dubai, United Arab Emirates and Bangalore, India

Co-founded an AI healthtech startup and set its technology vision, architecture and roadmap, leading the engineering team and vendor partners across India and the UAE.

• Designed the architecture behind Cliniqally: doctor and patient apps on both web and mobile, running in over 10 clinics with tens of clinicians and hundreds of patients on the platform, covering scheduling, records, prescriptions, billing and clinician-patient messaging.
• Built all 4 surfaces on one NestJS backend over PostgreSQL and MongoDB, with Redis caching the hot paths, Flutter on mobile, and the web front end tried Next.js, then Nuxt, before settling on Angular 11 through 14.
• Set the release bar the Cliniqally apps shipped against on self-hosted Jenkins into Azure: every change reviewed before merge, over 80% test coverage, shipping weekly.
• Took crash-free sessions from 10% to 90% and cut the defect rate to 5%.
• Built the company from the first line of code to its acquisition in 2026, acquirer undisclosed: a 30-person engineering team including the architects on each surface, plus vendor partners across India and the UAE.
• Raised about $500K with my co-founder, carried the company P&L, and presented monthly to the investor board on technology strategy, spend and progress.
• Ran the technical due diligence for the 2026 exit, covering architecture, IP and open-source licences, security and key-person risk.
• Built the platform to HIPAA and to Indian and UAE health-data rules, and took it through audit.
• Replaced budgeted vendor spend with in-house build on the platform, freeing roughly 18 months of runway.

Mar 2020 - May 2022 · Kochi, Kerala, India

Hands-on delivery engineering on enterprise programmes for global clients: IoT platforms for Telstra, ERP and internal applications for Pickles and First American, and internal AI/ML models. Two years deep in other people’s codebases, between running my own engineering functions.

• Delivered IoT platforms and R&D initiatives for Telstra, Australia’s largest telecom, and owned the integration architecture behind them: the Google Apigee API layer in front, and device telemetry flowing through an event-driven architecture on Azure Service Bus.
• Extended the ERP and internal tooling behind Pickles, Australia’s largest auctioneer.
• Rebuilt internal systems and ERP workflows for First American, a US title-insurance firm.
• Ran AI/ML model R&D for internal processes: built and tuned the models on SageMaker, written test-first and shipped as microservices on Azure.
• Maintained SonarCloud and ESLint standards with over 80% automated test coverage, and ran the Jenkins pipelines and Kubernetes deployments behind the Telstra and First American platforms.
• Ran Scrum calls across several project teams alongside the delivery work, tracked in Jira, and wrote the UML design documents every Neudesic client programme required.

Jan 2019 - Mar 2020 · Kochi, Kerala, India

Designed enterprise chatbots and internal applications for KPMG, wired into their core systems, built in Agile with Node.js, Angular, .NET and Azure.

• Built the chatbot layered over KPMG’s audit process, used by over 1,000 people across the KPMG group, and maintained the flagship audit application behind it.
• Migrated the front end off AngularJS 1.6/1.7 onto Angular 5 and then 6, and cut load times by about 30% for the auditors in it every day.
• Worked directly with Microsoft on the Bot Framework build behind the KPMG assistant, and kept the application wired into the firm’s core systems.
• Ran Scrum and day-to-day coordination for the onsite delivery team: sprint planning, standups and code review.
• Ran the IoT lab, Orion’s own space for prototyping sensor and hardware ideas before they reached client work, and helped run the server deployments behind the client releases.

Sep 2017 - Jan 2019 · Coimbatore, Tamil Nadu, India · San Francisco, California, USA

Led a team building AI-powered chatbot platforms with ML and NLP, owning code quality, version management, and technical hiring.

• Took ownership of the ML and AI division when the engineering manager left, on top of my own team.
• Architected AI chatbot platforms for 5 clients plus 3 internal production bots, reaching thousands of learners.
• Built them on AIML, NLP, ontology, scikit-learn models and deep learning, with every model shipped as a Docker container onto Kubernetes.
• Migrated the whole estate of over 80 servers from AWS to Azure, halving the hosting bill, and ran it after on Prometheus and Grafana alongside a team of IIT interns.
• Piloted YugabyteDB while it was still launching, against the PostgreSQL, Cassandra and Redis layer already under the bot platform.
• Ran technical recruitment end to end, from sourcing and screening to onboarding, and owned the hiring loop for the over 50 engineers who joined my own teams.
• Built the company’s internal tooling, including the messaging platform the whole company ran on.

Apr 2016 - Aug 2017 · Kochi, Kerala, India

Promoted twice in 31 months, from PHP Web Developer to Programmer to Lead Developer on the Innovation Team, delivering chatbots, voice skills, mobile apps and e-commerce serving over 150,000 daily visitors.

• Ran product incubation on the Innovation Team: found the technology, built the proof of concept, took it to customers, then handed each product to the sales and operations teams inside Astro-Vision and held it to its growth targets.
• Presented to the board and sat in investment and acquisition discussions, including Wedviser, where the technical view was needed in the room - unusual at this grade, and a consequence of running the incubation function.
• Directed several delivery teams and held the review gate on what merged, putting code review in place as a standard I carried into every team afterwards.
• Shaped the architecture and shipped features on Clickastro, still past 1M installs at 4.4 stars on Google Play.
• Built features across two sister companies in the group: the Malayogam matrimony app, shipped first on Cordova and later rebuilt native, live today at over 100,000 installs and 4.1 stars, and the first proof of concept for Wedviser.
• Architected 3 client chatbots plus Alexa and Google voice skills and cross-platform apps.
• Ran Astro-Vision’s consumer web platforms, Clickastro and Indian Astrology Software, and roughly doubled traffic to over 150,000 daily visitors across more than 70 services through A/B testing and SEO.
• Held those platforms up on AWS servers I managed myself, with Redis keeping the hot data in memory instead of hitting the database on every request.
• Shipped iOS and Android apps exceeding 100,000 installs.

Jun 2015 - Apr 2016

Took over the company websites, running A/B tests and SEO against the traffic they carried.

Feb 2015 - May 2015

Built the e-commerce storefront front and back, with campaign landing pages and fixes to the internal CRM.